Data Policy (DGPR)

1. Introduction

Freedom Serviced Apartments, S.A. is committed to protecting the personal data of its clients, employees, and partners, in accordance with the General Data Protection Regulation (EU Regulation 2016/679, “GDPR”).

2. Data Processed

We process personal data such as: name, email, phone number, billing data, and other data provided directly by the data subjects or collected in the context of the services we provide.

3. Purpose of Processing

Personal data is used for:
– Administrative and contractual management;
– Compliance with legal obligations;
– Communication with clients and suppliers;
– Improvement of our services.

4. Legal Basis

Data is processed based on:
– Performance of contracts;
– Compliance with legal obligations;
– Consent (when necessary);
– The company’s legitimate interest.

5. Data Processors

We have signed agreements with all our service providers who access personal data (e.g., IT, HR, occupational health and safety), ensuring GDPR compliance.

6. Data Subjects’ Rights

Data subjects have the right to:
– Access, rectify, or delete their data;
– Object to or restrict processing;
– Withdraw consent (where applicable);
– File a complaint with the Portuguese Data Protection Authority (CNPD).

7. Data Retention

Data is retained only for as long as necessary for the stated purposes or as required by law.

8. Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction.

9. Contact

For any questions related to personal data:
📧 reservas@lisbonapartments.pt